Emerald Roots Farm Collective's Policies
A commitment to Quality
In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed fair and transparent policies for our customers. Learn more below and reach out with questions.
Returns and Refunds
Everything You Need to Know
We accept returns on our jewelry. If you have changed your mind about your jewelry purchase for any reason, please contact us within 7 days of receiving the item to request return authorization. Once authorization is granted, send the item back in original packaging within 3 business days of authorization. The customer is responsible for return shipping cost. Once the item is received in original condition, a credit will be issued to the original payment method.
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Spa items and bubbles are not eligible for return, but if there is an issue with a purchased product, please contact us right away to discuss the issue with us.
Our Shipping Policy
How It Works
This is your Shipping Policy section. It’s a great place to update your customers about your shipping methods, packaging, and costs. Use concise, straightforward language to build trust with your customers and keep them coming back for more!